Email verification status

When you receive an email in the tinydub inbox, we will automatically check the validity of the email address. If the email address is valid, it will be green. If you should be cautious in sending a reply, it will be orange, and if you should not reply, it will be red. When hovering over an email while viewing a ticket, you can see the “Result” from the table below. There are currently 10 possible statuses:

Category	Result	Explanation
Safe to reply	valid	The email is safe to send.
Risky	catch_all	Recipient's mail server will accept emails to this address, but we cannot guarantee this email address belongs to a person.
Risky	mailbox_full	Recipient’s inbox is full and may not be able to receive new emails.
Risky	role	Email is role-based and may not be associated with a single, specific person but a group of people.
Risky	unknown	We are unable to determine if the email is valid or not valid.
Do not reply	syntax_error	The email is not valid.
Do not reply	typo	The email address has a typo.
Do not reply	mailbox_not_found	Recipient’s inbox does not exist.
Do not reply	disposable	The email address is a temporary inbox.
Do not reply	blocked	The email address’ mailbox is blocked by its service provider due to poor sending practices.